Frequently asked questions

No. Your monthly gift supports all the cats in our care. The cat you choose is the one whose journey and updates you follow.

We'll let you know, and you can choose another cat to follow from your supporter dashboard. Your support carries on unchanged.

Card payments are taken securely by SumUp, our payment provider; we never see or store your card number. For the Cat Club, your first month is taken when you join and then the same amount on the same date each month. Cancel any time from your My Rescue Crew page and no further payments will be taken. If you change your mind within 14 days of joining, contact us for a full refund.

Yes, at any time, from your My Rescue Crew page. No further payments will be taken. If you change your mind within 14 days of joining, contact us for a full refund.

See how adoption works. We'll talk you through the adoption fee and paperwork before anything is agreed.

Usually yes, with your landlord's written permission.

Yes. After you apply we'll have a chat, then arrange a home check or meeting before any adoption goes ahead.

No. Burland Cat Barn is a self-funded rescue and is not a registered charity, so gifts aren't eligible for Gift Aid.

Gifts and Cat Club payments go towards the running of the rescue and the cats in our care, helping towards food, flea and worm treatment, vet care and litter.

Yes. See the wishlist for what we need most.

We're in Hockley, Essex. We share exact directions when you arrange a visit.

Yes, by appointment. Get in touch through our contact form or email burlandcatbarn@gmail.com to arrange a visit.

See our found a cat guidance. If the cat is injured, take it to a vet straight away.